mainajaPrivacy Policy
This page describes what we collect when you use mainaja and how we keep that data protected. Our mainaja platform operates in supported jurisdictions only, and we comply with applicable data protection laws in each region where we offer service. When you create a mainaja account, deposit funds, or place a bet, we collect personal information necessary to verify your identity, process your payment, and deliver our service securely.
We at mainaja take data security seriously. Your account credentials are encrypted, your payment information is handled by certified processors, and your session history is stored on encrypted servers. We do not sell your data to third parties. We share information only with payment processors, compliance partners, and law enforcement when legally required. This policy explains exactly what we collect, how we use it, and what rights you have over your mainaja account data.
Our mainaja privacy practices apply to all users across Jakarta, Surabaya, Bandung, Medan, and all other supported jurisdictions. If you have questions about how we handle your data, contact our support team via live chat or email—we respond within one business day.
What We Collect on mainaja
We collect information in three categories when you use mainaja. First, account data: your full name, date of birth, email address, phone number, and government ID number. We require this for KYC verification before your first deposit. Second, payment data: when you deposit via DANAe-walletmobile bankinglocal payment, online payment, e-wallet, or bank transfer to mobile banking, local payment, online payment, or e-wallet, we receive confirmation of the transaction amount, date, and status from your payment provider. We do not store your PIN, card number, or e-wallet password. Third, gameplay data: every spin, bet, and withdrawal on mainaja is logged with a timestamp, amount, and result. This log is encrypted and stored on our mainaja servers.
We also collect device and usage data. When you access mainaja via Android APK or iOS browser, we log your device type, operating system version, and IP address. We use this to detect fraud, prevent account takeover, and optimise our mainaja platform for different devices. We do not track your location beyond the IP address, and we do not access your phone's contacts, photos, or other personal files.
How We Use Your mainaja Data
We use your mainaja account data for KYC verification, fraud prevention, and regulatory compliance. When you request a withdrawal, we verify your identity against your original KYC documents to ensure the payout goes to the correct account holder. We use your email and phone to send account notifications—login alerts, deposit confirmations, withdrawal status updates. You can disable non-critical notifications in your mainaja account settings, but we will always send security alerts and withdrawal confirmations.
We use gameplay data to calculate your account balance, generate your session history, and audit game fairness. If you dispute a spin result or bet outcome, our mainaja team reviews the encrypted log to confirm the exact details. We also use aggregated, anonymised gameplay data to improve our mainaja platform—for example, identifying which games are most popular during Idul Fitri or which payment methods are fastest in Bandung. This aggregated data does not identify you personally.
Our mainaja data practices
- We collect only data necessary for account verification, payment processing, and service delivery
- We encrypt your credentials and do not store payment provider passwords
- We log all gameplay and withdrawals for transparency and audit purposes
- We do not sell your data to third parties or use it for marketing without consent
- We comply with data protection laws in all supported jurisdictions
Third-Party Processors and Data Sharing
Our mainaja platform relies on third-party processors for specific functions. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and our banking partners) receive your transaction details to confirm deposits and process withdrawals. These processors are bound by their own privacy policies and data protection agreements. We do not control how they handle your data beyond what our contracts require.
We may share your mainaja account data with law enforcement, tax authorities, or financial regulators if legally required. We will not disclose your data to these parties unless we receive a valid legal order. We do not share your data with marketing partners, advertisers, or other third parties without your explicit consent. If we are acquired or merge with another company, we will notify you and give you the option to close your mainaja account before any data transfer occurs.
Cookies and Tracking on mainaja
Our mainaja platform uses cookies to maintain your login session and remember your preferences (language, notification settings, stake size). These are functional cookies necessary for mainaja to work. We do not use tracking cookies to follow your behaviour across other websites. We do not use third-party analytics that profile you for advertising purposes. If you disable cookies in your browser, you will need to log in to mainaja each time you visit, but your account data remains secure.
We at mainaja encrypt your data, limit third-party access, and comply with data protection law in every jurisdiction where we operate.
Your Rights and Data Protection on mainaja
You have the right to access, correct, and delete your mainaja account data. Log in to your account dashboard and update your email, phone, or address anytime. If you wish to download a complete copy of your mainaja data (account details, transaction history, gameplay logs), contact our support team and we will provide it within 10 business days. If you request deletion of your mainaja account, we will close it and remove your personal data from our active systems within 30 days, except where we are legally required to retain records (e.g., for tax or anti-money-laundering compliance).
We retain your mainaja data only as long as necessary. Account data is kept for the duration of your account plus 7 years for regulatory compliance. Gameplay logs are retained for 3 years to support dispute resolution and audit. Payment records are retained for 7 years to comply with Indonesian financial regulations. If you close your mainaja account, we delete your personal data after the retention period expires, unless we are legally required to keep it longer.
Our mainaja servers may be located outside your jurisdiction. By using mainaja, you consent to your data being processed and stored on servers in supported regions. We apply the same encryption and security standards regardless of server location. If you have concerns about data residency, contact our support team to discuss options.
We at mainaja update this privacy policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes via email and ask for your consent before implementing them. Your continued use of mainaja after a policy update constitutes acceptance of the new terms. If you do not agree with our privacy practices, you may close your mainaja account at any time.